Nathan Becker
The account management tools are frustratingly complicated, and getting assistance feels nearly impossible. Not impressed with their service.
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Lucy Offermanns-Biermans
I had a frustrating experience with MOHELA's customer service. The website's navigation is confusing, and valuable information is buried amid numerous options. Delays in processing forms have made it harder to manage my loans effectively. Overall, I feel unsupported during a challenging time and would not recommend their services.