Katherine G.
I requested help with a broken device but faced endless delays and insufficient communication.
I requested help with a broken device but faced endless delays and insufficient communication.
Had to wait forever for support.
I needed repair help for my device but faced countless barriers. The initial diagnostic fee was unexpected and the process felt convoluted. I ended up with no clear updates or solutions, making the experience frustrating overall.
Complicated process, poor customer service experience.
Poor communication and confusing processes; would not recommend.