Joseph Mann
I needed urgent assistance due to a last-minute train cancellation. The support team was unresponsive and left me stranded with no options available. Frustrating experience.
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David N.
I needed help finding my ticket, received no assistance.
Carla Barron
Terrible experience, missed train due assistance.
Madeline Kemp
Inconsistent service and app issues make travel frustrating.
Claire Davies
Customer service is lacking and the app is unreliable.